Seasoned Hotel General Manager
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Results-driven hospitality professional with 12 years of progressive leadership experience in hotel operations, food & beverage management, and business development across multi-unit and full-service hotel environments. Proven expertise in overseeing end-to-end hotel operations, driving revenue growth, optimizing costs, and elevating guest satisfaction through structured SOPs and performance-driven teams. Adept at leading cross-functional departments, strengthening brand positioning, and implementing strategic initiatives that enhance profitability and operational excellence.
Recognized for strong commercial acumen, people leadership, and the ability to deliver sustainable results in competitive hospitality markets
Hotel Manager – Overall Hotel Operations | Lumbini’s Grand Hotel
Professor of Business Studies – Operations, Sales & Marketing | KLE University of Hotel Management
F&B Advisor – Sales & Business Development | The Hidden Door Restaurant
Business Development Manager | The Tea Toast Co.
Multi Restaurant Manager | The Tea Toast Co.
Guest Relations Officer (Internship) | Hotel Copthorne Cameron Highlands
Restaurant Manager | Masterson’s Restaurant
Founder / Proprietor | Naf’s Café
PhD in Doctor of Business Management | SAPU Florida
Bachelor of Hotel Management | Sangai International University
Lean Six Sigma Yellow Belt Certification | Sparen & Gewinn
Diploma in Business Management | Oxford HSC London
Diploma in Hotel Management (DHMCT) | Belgaum Institute of Hotel Management
Multilingual Communication Skills – Fluent in 9 Languages
Expertise in Hotel Operations, F&B Management, Sales & Revenue Optimization
Training in Leadership Development, Cost Control & Strategic Business Development
Skilled in SWOT & PESTLE Analysis, Auditing, Compliance & Staff Training
