Saikat Biswas

Over 8 years of professional experience in customer relationship management and communication. Proficient in MS Excel, MS Word, PowerPoint, Google Drive, Email Handling and Familiar with AI productivity tools (ChatGPT, Gemini, Claude – Basic). Skilled in preparing Excel reports, maintaining data accuracy, and organizing business data efficiently. Quick learner with strong attention to detail and the ability to work independently as well as in a team.

Telecalling Executive at The Times of India (2024-06 – 2026-03)

• Conducted outbound sales calls and managed newspaper subscription renewals.

Telecalling Executive at Citizens Alliance Pvt. Ltd. (2023-03 – 2024-05)

• Worked in the "Sorasori Mukhyomantri Helpline" grievance redressal cell.

Field Sales Expert at Eureka Forbes (2018-01 – 2023-02)

• Conducted door-to-door sales and customer demonstrations.

Higher Secondary – Boral High School, Kolkata (2011)