Saikat Mondal

Experienced and ambitious OTA and revenue professional with a strong presence of mind and a proactive approach to problem-solving. Possessing hands-on experience in PMS, channel management, and online distribution, with the ability to effectively manage inventory, maintain rate parity, and optimize channel performance. Recognized for quick thinking, strong responsiveness, and the ability to handle operational challenges in dynamic hospitality environments.

Committed to driving revenue growth, improving efficiency across distribution channels, and contributing to long-term organizational success with consistent professionalism.

Executive - OTA at ELIVAAS (2024-01 – Present)

Managing and improved performance of our property listings on all major OTAs through smart rate strategies, content & front-end audits, growth programs, regular performance checks, competitor analysis, and promotional planning.

• Managing and improved performance of property listings on all major OTAs through smart rate strategies, content & front-end audits, growth programs, regular performance checks, competitor analysis, and promotional planning
• Ensured dynamic pricing based on market trends and occupancy
• Worked closely with internal teams like Content and Supply
• Built strong relationships with OTA BDMs for competitor insights and tactic discovery

Senior Associate - OTA Revenue Management Division at Praxis Services Pvt. Limited (2024-01 – 2024-06)

Handled daily tasks to create and manage the listings of all major OTA platforms, improving visibility and bookings through regular performance checks, planning offers, comparing competitors, and updating content.

• Handled daily tasks to create and manage listings of all major OTA platforms
• Improved visibility and bookings through regular performance checks, planning offers, comparing competitors, and updating content
• Built strong connections with OTA BDMs for competitor insights and tips
• Used various channel managers like STAAH, Maximojo, Axis Rooms, Djubo, E-Globe, E-Zee, and Simplotel to manage hotel inventory, pricing, and promotions

OTA, Chat Team Division - CRM Travel Sales at Omprime Technology (Kivork) (2022-01 – 2023-02)

Worked with OTAs like Ovago, Arangrant, and Kayak in Corporate Travel Sales, where I created and sold customized travel itineraries combining flights and hotels based on unique needs of corporate travel desks.

• Worked with OTAs like Ovago, Arangrant, and Kayak in Corporate Travel Sales
• Created and sold customized travel itineraries combining flights and hotels based on unique needs of corporate travel desks
• Handled real-time queries and upselling opportunities
• Used GDS system for the first time during this tenure

Front Office Executive at Radisson Blu Atria (2018-01 – 2020-07)

Handled Front Office and Reservation operations, working closely with other departments to ensure smooth guest experiences. Promoted to Executive, where I led and mentored a team of new associates.

• Handled Front Office and Reservation operations
• Worked closely with other departments to ensure smooth guest experiences
• Promoted to Executive where I led and mentored a team of new associates
• Managed rates and inventory through OTAs and Channel Managers
• Used Opera as a PMS
• Consistent Performer of the Year (2019) for Upsells

Front Office Associate at Bloom Hotel Group (2018-01 – 2018-08)

Managed daily Front Office operations and helped set up SOPs across multiple pre-opening 'Bloom Hotels' properties.

• Managed daily Front Office operations
• Helped set up SOPs across multiple pre-opening 'Bloom Hotels' properties
• Worked with cross-functional teams to streamline guest service
• Ensured front office counterparts were ready for operations before launch
• Took initiative beyond core duties to support smooth openings
• Used Cloud PMS during this tenure

Front Office Associate at The E-Hotel at Eskay Resorts (2016-01 – 2018-03)

Managed all Front Office and Reservation operations while using WINHMS as first PMS. Introduced to STAAH and OTA extranets where I learned fundamentals of online inventory and rate management.

• Managed all Front Office and Reservation operations
• Used WINHMS as first PMS
• Introduced to STAAH and OTA extranets
• Learned fundamentals of online inventory and rate management

Undergraduate – Indira Gandhi National Open University

Higher Secondary – West Bengal Board of Higher Secondary Examination (2015)

Secondary – West Bengal Board of Secondary Examination (2013)

Diploma in Hospitality Management and Travel & Tourism – Frankfinn Institute, Calcutta (2016)