Sailaja G

Results-driven IT Release Manager & Agile Project Manager with 16+ years of experience in Payments and Retail domains. Specialized in Change Management, Release Governance, and Agile delivery, with a strong focus on ensuring stable, compliant, and efficient production releases.

Proven ability to: manage end-to-end release cycles across multiple projects, drive ITIL-based Change Management processes, lead CAB governance, risk assessment, and release readiness, implement and optimize CI/CD pipelines and DevOps practices, collaborate with global stakeholders across NA, EMEA, and APAC regions.

Certified Professional Scrum

Master (PSM I) with strong expertise in JIRA, ServiceNow, GitLab, and Kubernetes-based deployments.

IT Release Manager at Tekishub Consultancy (2026-01 – Present)

• Managing end-to-end release lifecycle across multiple applications in a dynamic environment
• Driving ITIL-based Change Management processes, ensuring governance and compliance
• Coordinating with Development, QA, DevOps, and Business teams for seamless deployments
• Planning and maintaining release calendars, schedules, and deployment strategies
• Conducting risk assessments, impact analysis, and mitigation planning
• Leading release readiness reviews and Go/No-Go meetings
• Ensuring proper documentation, audit compliance, and traceability
• Supporting CI/CD initiatives to enhance release efficiency and automation

IT Release & Change Manager at Spearhead Technologies – Hyderabad (2024-09 – 2025-12)

• Led enterprise-wide release cycles using GitLab CI/CD pipelines
• Managed Change Management lifecycle via ServiceNow (ITIL framework)
• Coordinated containerized deployments using Rafay (Kubernetes)
• Collaborated with cross-functional teams to ensure on-time and risk-free releases
• Maintained release documentation, dashboards, and audit artifacts

Agile Project Manager / Release Manager at NCR Voyix – Hyderabad (2020-10 – 2024-09)

• Managed global release cycles for payment platform across NA, EMEA, APAC
• Led Change Management using ServiceNow, ensuring ITIL compliance
• Facilitated CAB meetings, presenting risk, impact, and release readiness
• Maintained JIRA dashboards and reports for release tracking
• Conducted Scrum ceremonies and supported Agile delivery

Senior QA Analyst at NCR Corporation – Hyderabad (2017-06 – 2020-10)

• Developed test strategies, plans, and automation scripts
• Performed functional and regression testing
• Ensured product certification and compliance
• Collaborated with teams to ensure quality release delivery

Technical Manager at Tata Consultancy Services – Bangalore (2012-10 – 2017-06)

• Managed test delivery and execution planning
• Coordinated with stakeholders across onshore/offshore teams
• Defined and implemented QA best practices

Technical Lead at Future Focus Tech Pvt. Ltd.

Software Engineer at Magna Quest Technologies Pvt. Ltd.

MCA in Master of Computer Applications – Osmania University

B.Sc in Computer Science – Osmania University