Sr Manager Sales & Customer Service Operations.
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Strategic and result-driven Senior Manager – Branch Operations & Sales with over 21 years of experience in life insurance, NBFCs, and financial services. Proven expertise in multi-branch cluster operations, customer experience, compliance management, and sales performance optimization. Skilled in CRM implementation, audit readiness, persistency improvement, and leading high-performance teams.
Adept at leveraging data-driven insights for decision-making and aligning operations with business growth goals.
