Sakshi Indora

With extensive experience as a Cabin Executive, I thrive in environments where passenger safety and service quality are paramount. My ability to communicate effectively with crew and ground staff, combined with a keen understanding of aviation protocols, ensures a smooth operational flow during flights. My dedication to maintaining high standards of safety and comfort underscores my professional ethos and enhances overall passenger satisfaction.

CABIN EXECUTIVE - AIR INDIA - DELHI

(2015-08 - 2023-05)

• Ensured cabin safety and compliance with all aviation regulations during flights.
• Provided excellent customer service to passengers, enhancing their travel experience.
• Managed in-flight announcements and communication to keep passengers informed.
• Conducted pre-flight safety checks to ensure all equipment was functioning properly.
• Addressed passenger concerns and resolved issues in a calm and professional manner.
• Handled challenging passenger situations with professionalism and empathy.
• Prepared for takeoff and landing, ensuring all safety measures were followed.
• Liaised with airport ground staff to coordinate passenger boarding and deplaning.
• Facilitated seamless communication between the cabin and cockpit crew to ensure a safe and efficient flight experience.
• Monitored and restocked in-flight amenities to maintain a high standard of passenger comfort.
• Collaborated with flight crew to ensure efficient boarding and safety procedures.
• Provided first aid and emergency assistance to passengers as needed during flights.
• Assisted with the preparation and distribution of in-flight meals and refreshments.
• Implemented new passenger onboarding protocols to improve safety and efficiency.
• Trained new cabin crew members on safety procedures and customer service standards.
• Collaborated with senior cabin executives to optimize workflow and service quality.
• Coordinated with airlines to customize in-flight offerings based on passenger feedback.
• Collaborated with the operations team to manage flight safety briefings and checklists.
• Streamlined in-flight service processes to reduce turnaround time and improve operational efficiency.
• Mentored junior cabin crew, fostering a culture of excellence and professionalism within the team.
• Led cross-functional teams to implement in-flight service strategies that aligned with airline goals.

Higher Seconder Education - Himalaya public senior secondary school

Bachelor of Commerce (Honors) - Commerce - Delhi University