Sakshi Kakkar

To work in a challenging atmosphere which provide me with ample of opportunities for learning, growth and to obtain high level of excellence in the growth oriented Organization and to utilize myself as a resource for all kind of challenging jobs by upgrading my knowledge.

Tele- Performance - Hilton Chat Process - Jaipur

(2021-07 - 2022-02)

• Respond to the queries over chats such as payments, exchange and refunds.
• Greeting customers as needed
• Organizing travel by booking accommodation needed as required

Tele-performance - Flipkart Voice Process - Indore

(2022-07 - 2023-12)

• Respond to the queries over calls such as replacement and refunds.
• Answering incoming customer service orders as soon as possible
• Provide accurate responses to customers
• Solve routine and complex problems.
• Troubleshoot customer issues over the calls

Bachelors of Arts - CCS University (2013)

Intermediate - Raghunath girls Inter College (UP Board) (2010)

High School - Kanohar Lal Girls high school (UP Board) (2008)