Samantha John
Client Care Analyst – Healthcare Voice Process
Talent
ChennaiMember since November 14, 2026
Claims and DenialsBasic MS Excel
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Claims and DenialsBasic MS Excel
About
BCA graduate with 10 months of experience as a Client Care Analyst in the healthcare industry. Experienced in handling US insurance-related voice calls, including claims and denials. Able to communicate with international customers and support administrative activities. Possesses good communication skills and basic MS Excel knowledge, with an interest in growing within an international healthcare voice process role.
Experience
Client Care Analyst – Healthcare Voice Process - L Cube Innovation Solution Pvt. Ltd.
- Handle international voice calls related to US healthcare insurance.
- Assist with customer queries concerning insurance claims and denials.
- Communicate clearly and professionally with callers.
- Support administrative and process-related activities.
- Follow process guidelines while handling customer interactions.
Education
Bachelor of Computer Applications (BCA) - Vallal P.T. Lee Chengalvaraya Naicker College (2025)
Skills
Client Care AnalystHealthcare Voice Process
