Sameeksha Poojari

Enthusiastic And Detail-oriented Order Fulfillment Associate With 4 Years Of Experience In Designer Coordination, Order Processing, Production Follow-ups, Ensuring Timely Dispatch and Maintaining Strong Designer Relationships. A Lively Explorer With Close Attention To Details, Looking For Opportunities To Enhance My Skills And Seeking To Transition Into Merchandising And Advanced Order Processing Roles To Contribute Strategically Organizational Growth And Efficiency.

ORDER FULFILLMENT ASSOCIATE at Pernia's POp-up studio | Purple style labs (2022-05 – Present)

• Managed order status follow-ups to ensure timely dispatch per committed timelines.
• Managing urgent and delayed orders with proactive and consistent follow-ups.
• Followed orders precisely to meet customers requirements.
• Informing the CRM team about dispatch details and addressing order-related requirements and queries.
• Daily tasks included updating and resolving queries with a proper knowledge of the order management system.
• Coordinating with designers regarding production timelines and order acknowledgements.
• Resolved issues related to alterations and QC failures in coordination with designers and internal teams.
• Trained new associates on basic and advanced order processing procedure.
• Communicated with suppliers to promptly resolve shipment discrepancies.

Online merchandiser at Deepika Arora Label (2022-01 – 2022-05)

• Coordinated order updates and resolved queries between online and offline stores to enhance customer satisfaction
• Handled online orders and coordinated store operations to ensure seamless customer experience
• Managing inventory and backend order updates with the production team
• Collaborated with suppliers to secure timely product delivery and maintain quality standards.

BSC in FASHION DESIGN – INIFD Institute (2018 – 2021)