Sameer Kuwalekar

To join and work with an organization which is progressive and gives me a chance to enhance my skills and be a part of the team that excels in work towards the growth of the organization and gives me work satisfaction.

Branch Collection manager - Truhome Finance limited

(2025-11)

Housing loan collection

• Working on current outstanding bill payments collection B2B
• Follow up with customers and providing information about their outstanding payments and due dates for payments
• Manage collection and recovery activities for delinquent home loan accounts, particularly Pre-Top-Up and 90+ DPD portfolios
• Ensure achievement of monthly collection and recovery targets while maintaining portfolio quality
• Monitor overdue accounts and implement effective recovery strategies to minimize delinquency and NPA levels
• Conduct customer visits, negotiations, and follow-ups to secure timely repayments
• Analyze customer repayment behavior and recommend appropriate resolution plans
• Coordinate with branch, credit, legal, and operations teams for efficient account resolution
• Track and manage field collection activities through regular reviews and performance monitoring
• Maintain accurate collection records, customer interactions, and recovery updates in the system
• Escalate high-risk cases and initiate legal recovery proceedings wherever required
• Ensure compliance with company policies, regulatory guidelines, and ethical collection practices

Senior Collection Associate - Mintifi Finserve Private Ltd

(2023-10 - 2025-10)

B2B

• Working on current outstanding bill payments collection B2B
• Follow up with customers and providing information about their outstanding payments and due dates for payments
• Working on 30-60 days overdue pending payments
• Updating visit/ feedback of each customer
• Maintain 100% collections
• Coordinating with sales team for customer background, details etc.

Senior Collection Associate - India Infoline Finance Ltd- Gold Loan

(2022-07 - 2023-06)

Gold Auction 90+(DPD)

• Resolve 90 DPD Auction pool
• Downloading auction files calling the customers and follow-up for outstanding payments
• Visiting the customers if not contacted through call or email

Collection Associate - HDB

(2021-04 - 2022-07)

BL – Bucket 360+(DPD)

• Follow-up with customers for their overdue amounts, while adhering to internal and External guidelines
• Responsible for managing the collections & maintain 100% collections
• Conducting periodic reviews and recommending collection settlements
• Updating visit trails and money collection details on company portal
• Managing daily and weekly targets as to facilitate the monthly targets

Senior Collection officer - Indiabulls Consumer Finance

(2018-02 - 2021-04)

PL & BL – Bucket 360+(DPD)

• Execute collection strategies for efficient collections and recovery of outstanding loans
• Ensure proper system allocation, tracking and monitoring delayed payments
• Regular follow up with default customers and initiate recovery process
• Achieving target and regularizing overdue cases
• Daily Monitoring and suggesting the required action for High value Customers
• Negotiate with the customer regarding the payments to be made
• Updating visit/ feedback of each customer
• Report fraudulent practices of agents
• Co-ordination with management and back-end to resolve customer query
• Training new employees

Collection Executive - Jet Freight Logistic Limited

(2012-04 - 2018-01)

• Preparation of outstanding / stuck payment recovery Report (30/60/90 days)
• Following up with client regarding Stuck up payment
• Deciding the credit limit of customers after monitoring payments
• Payment recovery from the client
• Recommend legal action whenever required for default customers
• Responsible for taking on new personal credit clients and initiating contact
• Follow upon client's billing disputes
• Maintain Records of AirwayBills, Invoice Bills, EP Copy
• Maintaining files and company correspondence
• Negotiating on payments and settling accounts on behalf of company
• Co-ordination with management and back-end to resolve customer query
• Escalating fraud cases
• Travelling out of Mumbai for recovery

Collection Executive - Comprint Computers

(2012-01 - 2012-03)

• Recovery of stuck payments from the client
• Following up for outstanding payments
• Updating a daily call list and submit to management
• Updating all collection data on a weekly basis and sending to all team members
• Scanning AWB

B.Com - Mumbai University (2013)

HSC - Maharashtra Board (2008)

SSC - Maharashtra Board (2006)