Samraj J

Certified Supply Chain Associate with strong knowledge of supply chain principles, inventory management, demand forecasting, and logistics optimization. Skilled in data-driven analysis and process improvement through hands-on supply chain projects and training. Previously worked in healthcare revenue cycle management and claims adjudication, bringing meticulous attention to detail, compliance discipline, and effective cross-functional collaboration.

Actively transitioning into supply chain management and eager to apply healthcare-honed rigor to improve inventory accuracy, reduce costs, and enhance on-time delivery.

Issue Resolution Analyst at Athenahealth (2025-03 – 2025-09)

• Provided expert support to athenaOne clients, resolving complex issues impacting healthcare operations, medical billing, and practice management.
• Expedited payment and explanation of benefits through proactive follow-up with insurance companies.

Associate I BPM at UST Global (2023-08 – 2025-03)

• Evaluated claim submissions for accuracy, adherence to policy terms, validity, and completeness to ensure compliance with regulatory guidelines.
• Maintained accurate and up-to-date records and files to ensure compliance with regulatory requirements.

Customer Support Representative at NTT Data (2022-01 – 2022-06)

• Coordinated with healthcare payer to secure payments on outstanding accounts.
• Contributed to revenue cycle optimization through efficient accounts receivable management.

Bachelor of Science in Computer Science – Vels Institute of Science Technology and Advanced Studies (2018-06 – 2021-05)