Samruddi Bs

I have over 4 years of experience in Production Support mostly focused on Integration Services and ETL processes. I have good knowledge in SQL, ETL Testing(Informatica), Database Testing. I always ensure high customer satisfaction and better services through close coordination with the clients.

I am a quick learner, extremely goal-oriented, innovative and adapt easily to new situations with exceptional competency in handling tasks both individually as well as within a team. I always ensured completing the tasks in the scheduled time with high quality & better performance.

Production support associate engineer - Harman Connected Services - Bangalore, KARNATAKA

(2018-11 - 2020-02)

Production Support Engineer - ACCENTURE SERVICES PRIVATE. LIMITED - Bangalore, KARNATAKA

(2020-03 - 2023-04)

I have over 4 years of experience in Production Support mostly focused on Integration Services and ETL processes. I have good knowledge in SQL, ETL Testing(Informatica), Database Testing. I always ensure high customer satisfaction and better services through close coordination with the clients.

I am a quick learner, extremely goal-oriented, innovative and adapt easily to new situations with exceptional competency in handling tasks both individually as well as within a team. I always ensured completing the tasks in the scheduled time with high quality & better performance.

• i have worked on Etl tool called automic and Integration Service tool called Adeptia where monitoring ETL jobs was primary role.
• Issue handling and root cause analysis was being performed on failed jobs with detailed analysis.
• Basic monitoring checks being performed on timely manner to check the performance of jobs like key report checks performed to check if all reports are working fine , DQM checks to check if data is matching etc.
• User provisioning was being performed using a portal called MDM portal.
• CR's were being created for any changes in production environment.
• Providing L1 and L2 level support.
• Performing and submitting RCA'S to customer on or before time.
• Prepared SOP's and record findings which would help other team members to perform necessary actions on similar issues the next time it occurs.
• Performing continuous monitoring's to avoid failures in near future.
• writing SQL queries at backend to fetch desired outputs.

Software Test Engineer

(2023-04 - 2024-05)

1 year of hands-on experience in manual software testing with a strong understanding of STLC, SDLC, and Agile testing practices. Experienced in analysing business and functional requirements, identifying test conditions, preparing detailed test scenarios and test cases, and executing functional, regression, smoke, sanity, integration, and end-to-end testing. Skilled in validating application functionality across different workflows, identifying unexpected behaviour, and documenting defects with clear steps to reproduce and supporting evidence.

Experienced in defect tracking, defect lifecycle management, retesting fixes, and performing regression testing to ensure existing functionality remains unaffected after changes. Proficient in SQL for backend database testing and validation, including writing queries to retrieve, filter, compare, and validate data, checking data integrity, and investigating data discrepancies. Worked closely with developers, business analysts, and other stakeholders to understand requirements, troubleshoot issues, and ensure defects were resolved within the expected timelines.

Supported release activities by performing pre-release and post-fix validation and

BE - Information science and technology - Dr ambedkar institute of technology (2018)