Samson Kadarikota
Customer Care Associate | Data Entry Operator | Back Office Operations
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About
Results-driven professional with 5+ years in data entry operator as managing and verifying large volumes of data with high accuracy. Recently completed Full Stack Data Science, Generative AI and Agentic AI training from Naresh I Technologies with knowledge of Python, SQL, Excel and data analysis. Seeking opportunities in Data Analyst, Data Operations or AI-related roles to apply data handling and analytical skills.
Experience
Customer Care Associate at BOB Capital Market LTD (2023-08 – 2024-04)
- Assisting customers with emergency problems or unexpected Situations.
- Providing solutions for customer problems.
- Ensuring customer issues are resolved in a timely manner.
- Collaborated with internal teams to resolve system or operational issues.
- Implemented and maintained appropriate KYC and enhanced due diligence compliance standards.
- Initiated and completed high-quality KYC files inclusive of data input, research, and analysis.
- Implemented AML monitoring and transferring system.
- Developing and maintaining customers relationships. Maintaining records of customer interactions. Providing overall great customer experience.
- Solving queries through calls and emails.
Specialist In Data Entry Operator at Viaante Business Solution Pvt Ltd (2018-09 – 2023-07)
- Perform data entry and research in various systems and tracking tools.
- Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems.
- Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
- Document Analysis.
Back Office Operations at Sachi Export Pvt Ltd (2015-08 – 2017-09)
- Preparing invoices
- Vouchers & Billings Maintaining & verifying documents.
- Data entry operator.
Education
Bachelor Of Commerce – Mumbai University (2014)
