Medical Transcriptionist - WNS - Visakhapatnam
(2016-03 - 2018-04)
My responsibility there is transcribing all the audio files into document format and to check the eligibility criteria of Health Insurance, and I also have good knowledge in billing.
- Producing medical reports and records, correspondence for Physicians, patient information and other administrative material such as statistics and patient data
- Reviewing and editing transcriptions for spelling, grammar, clarity and correct medical terminology
- Maintaining medical files and databases for various records such as medical histories
Customer Care Executive - Tech Mahindra - Visakhapatnam
(2018-06 - 2019-03)
- Respond to customer inquiries in a timely and professional manner, via phone, email, and chat.
- Troubleshoot customer issues and provide solutions.
- Resolve customer complaints and disputes.
- Follow up with customers to ensure satisfaction.
Medical Billing Associate - Midlines - Visakhapatnam
(2019-08 - 2020-04)
- To ensure that all patient information is accurate and complete and request any missing patient information.
- To obtain and review referrals and authorizations for treatments.
- To confirm patient benefits and insurance eligibility.
- To follow and adhere to all regulations and guidelines set by state programs, and HMO/PPO, etc.
- To transfer insurance claims and billing data to billing software.
- To update billing software with rate changes.
- To create both paper and electronic copies of documentation.
- To develop and maintain a tracking system of incoming and late payments.
- To follow up on late payments and initiate late payment notices to relevant parties.
- To work with personal information and maintain patient confidentiality.
- To monitor and resolve financial discrepancies.
- To handle and answer all patient or insurance telephone inquiries.
Business Development Team - Baanyan Software Services, Inc.
(2021-04 - 2024-04)
- As a Bench Sales Recruiter was involved in selling the bench consultants, including searching, qualifying, scheduling interviews, rate negotiations, and closing.
- Involved in sales i.e., bench consultants to the Vendors and Clients for the requirements.
- Searching the requirements for the allotted bench from portals, groups and with contacts.
- Sharing the requirements with the consultants by his/her comfort ability used to submit the resume to the recruiter.
- Speaking with the recruiters regarding the rate and getting the best as suggested by management.
- Worked extensively on marketing bench consultants.
- Interacting with Tier one Vendors and making new vendors to the company.
- Involved in marketing of consultants on bench to the preferred vendors.
Business Development Team - Menzo Technologies Corp
(2024-04 - 2024-11)
- As a Bench Sales Recruiter was involved in selling the bench consultants, including searching, qualifying, scheduling interviews, rate negotiations, and closing.
- Involved in sales i.e., bench consultants to the Vendors and Clients for the requirements.
- Searching the requirements for the allotted bench from portals, groups and with contacts.
- Sharing the requirements with the consultants by his/her comfort ability used to submit the resume to the recruiter.
- Speaking with the recruiters regarding the rate and getting the best as suggested by management.
