Sana Nair

MBA (Logistics) candidate with hands-on experience in client operations and process coordination. Proficient in data analysis using MS Excel and Power BI, with a strong focus on operational efficiency and service delivery. Skilled in stakeholder management, performance metrics analysis, and data-driven decision-making. Passionate about supply chain and logistics innovation.

Junior Client Advocate - eNova Software and Hardware Solutions Pvt. Ltd - Coimbatore

(2026-01)

• Managed client interactions and resolved service issues to ensure smooth operational flow and timely delivery
• Coordinated with cross-functional teams to optimize service processes and improve operational efficiency
• Tracked client performance metrics and monitored service levels to support data-driven decision-making
• Developed and maintained performance reports using MS Excel for analysis and actionable insights
• Identified process gaps and contributed to initiatives improving service quality and client retention

Master of Business Administration - Logistics - KV Institute of Management & Information Studies, Anna University (2027)

Bachelor of Commerce - Accounting & Finance - Shaheed Mahendra Karma Vishwavidyalaya, Bastar University (2021-08 - 2024-05)

Senior Secondary - Vidya Jyoti Senior Secondary School (2021)