Sanchi Sikka

Enthusiastic hospitality management student with a strong foundation in customer service and event coordination seeking to leverage academic knowledge and practical experience to deliver exceptional guest experiences in a dynamic hospitality environment.

Food & Beverage Hostess at JA Resorts & Hotels (2025-01 – Present)

Current role as Food & Beverage Hostess providing guest services and operational support

• Greeted guests warmly and ensured a positive first impression
• Answered guest inquiries regarding menu items, ingredients and allergens
• Coordination with servers, kitchen and management
• Table reservation and guest seating management and expertise in fine dining restaurant
• Using POS or reservation system
• Maintaining smooth guest flow during busy hours
• Assisted in handling complaints to ensure guest satisfaction

Industrial Training at IBIS (2023-01 – 2024-12)

Rotational training across core departments with hands-on experience in guest interaction and operations

• Successfully completed rotational training across core departments
• Gained hands-on experience in guest interaction, kitchen operations, Food & Beverage Operations, check-in/check-out procedures
• Monitoring guest satisfaction and maintaining cleanliness standards and front of house standards

Support Staff at The Leela (2023-01 – 2023-12)

G20 Summit Certification support and food & beverage service experience

• G20 Summit Certification at the 4 Health Working Group and Health Working Group Ministers as a Support Staff
• Supported waitstaff during busy service period
• Knowledge of Food and beverage service standard
• Worked effectively as a part of a team to deliver high quality service

B.Sc in Hotel & Hospitality Administration – Chitkara University (2022-01 – 2025-12)

12th Commerce in Commerce – H.V.M Convent Sen. Sec. School (2021-01 – 2022-12)