Sandeep Kumar

A highly organized and hard-working individual looking for a respectable position to gain knowledge and practical experience. Committed to contributing to organizational growth through operational excellence and dedicated service management.

Manager - Operations & Service at Bajaj Finserv (2019-09 – Present)

• Spearheading operational workflows and service delivery protocols.
• Ensuring high levels of customer satisfaction through efficient query resolution.
• Managing team performance and ensuring adherence to compliance standards.

Operations Professional at Manappuram Gold Loan (2016-01 – 2019-06)

• Managed gold loan processing and customer accounts.
• Verified documentation and maintained high accuracy in financial records.
• Facilitated smooth branch operations and customer service.

Bachelor of Arts in BA – Satendra Narayan Sinha College, Tekari (2012)

Senior Secondary in I.A. – Bihar School Examination Board, Patna (2009)

Secondary Examination – Bihar School Examination Board, Patna (2007)