Sandeep

Highly experienced & results-driven professional, targeting to lead large-scale IT service delivery, cloud transformation, and cybersecurity-driven programs as a senior IT leader, leveraging automation, AI, and governance excellence to deliver resilient, cost-optimized, and high-impact enterprise solutions.

Project Director - Niveshan Technologies India Pvt. Ltd. - Patna, Bihar

(2025-01 - 2026-02)

• Driving large-scale, multi-city government IT transformation programs across six cities, orchestrating delivery in collaboration with L&T Technology Services and public-sector stakeholders.
• Governing 24x7 mission-critical data center, network, and application operations, including servers, switches, and Cisco ACI fabric, ensuring resolution of 500+ monthly incidents within sub–2-hour SLA thresholds.
• Spearheading Oracle GenAI–enabled analytics, automation, and hybrid cloud modernization initiatives, delivering 25% OPEX optimization and enhanced operational intelligence.
• Implementing AI-driven predictive monitoring and proactive maintenance frameworks using ManageEngine OP Manager, achieving a 30% reduction in service disruptions.
• Enforcing ISO 27001- and ITIL-aligned cybersecurity, risk, and governance controls for utility smart-metering ecosystems, sustaining 99.9% availability and zero audit non-conformities.
• Engaged in high-impact leadership by securing fast-track promotion from Project Manager to Project Director within six months, driven by consistent delivery excellence and executive confidence.
• Spearheaded the integration of advanced cloud solutions, resulting in a 75% increase in system performance and reliability.
• Established a risk management framework that identifies and mitigates potential project risks, ensuring timely delivery and adherence to budget constraints.
• Successfully led transformative IT initiatives for the Bihar government, achieving operational improvements, cost reductions, and high stakeholder satisfaction through strategic leadership and innovative solutions.
• Developed and executed a training program for members, enhancing their skills in IT service management and cybersecurity compliance.
• Led teams of 160–170 professionals, including 37 direct reportees, across project delivery, operations, engineering, and support functions.
• Drove end-to-end program and project management for complex, multi-stakeholder initiatives, ensuring timely and cost-effective delivery.
• Spearheaded strategic planning, execution, risk management, and governance for high-value technology and operations programs.
• Implemented process improvements and operational controls that enhanced delivery efficiency, quality, and stakeholder satisfaction.
• Acted as senior leadership interface for clients, vendors, and internal stakeholders on program health, escalations, and strategic decisions.
• Mentored and developed mid-level and senior managers, strengthening the leadership pipeline and improving team performance.
• Managed large operational budgets, resource planning, and capacity optimization across multiple projects.
• Applied data-driven decision-making to monitor KPIs, productivity, cost optimization, and overall program performance.

Senior Technical Project Manager - Indian Air Force - Bengaluru

(2020-01 - 2024-12)

• Led strategic, multi-year IT modernization and virtualization programs, transitioning legacy platforms to VMware-based private cloud environments while delivering 99.9% service availability and 20% infrastructure cost optimization.
• Orchestrated cross-functional, multi-vendor delivery teams providing 24x7 infrastructure and application support, consistently exceeding SLA and service reliability benchmarks.
• Institutionalized Agile, DevOps-aligned delivery and continuous improvement frameworks, accelerating incident resolution and improving operational throughput.
• Architected and enforced enterprise cybersecurity risk, compliance, and governance frameworks for mission-critical defense systems, ensuring adherence to SOX, NIST, and regulatory audit standards.
• Led and managed large-scale teams of approximately 1,200 personnel, with 24 direct reportees, across mission-critical operations.

Senior IT & Network Manager - Indian Air Force - Port Blair (Andaman & Nicobar)

(2017-11 - 2019-12)

• Directed IT, network, and data center operations across geographically isolated island commands, ensuring resilient connectivity under challenging operational conditions.
• Executed virtualization-led infrastructure optimization initiatives using VMware, improving capacity utilization and realizing 20% reduction in data center operating costs.
• Deployed enterprise-grade performance management and executive dashboards using Tableau, enabling real-time visibility into operational KPIs and financial metrics.
• Strengthened cybersecurity posture and disaster recovery readiness by enforcing robust security architectures and resilience frameworks for maritime command environments.

Manager – IT, Network & Information Security - Indian Air Force - Multiple Commands

(2005-01 - 2017-10)

• Drove enterprise-scale IT security transformation initiatives, implementing firewalls, encryption, and secure communications to protect sensitive defense information assets.
• Engineered workflow automation and process reengineering solutions through low-code platforms and scripting, delivering 35% efficiency gains and reduced operational overhead.
• Led strategic IT infrastructure expansion and modernization programs, including network rollouts and systems procurement aligned with long-term organizational objectives.
• Built and mentored high-performance technical teams, institutionalizing best practices in cybersecurity, network administration, and operational governance.

MCA - Computer Science - Jaipur National University (2022)