Sandeep Raskar

To become a successful professional in the field of Information Technology and to work in an innovative and competitive world where I can improve my skills by working in a team and with the experienced, apply them significantly contribute to the development of organization. 15.10 Years of Experience in troubleshooting, installation and configuration, software support, hardware support, remote support, and documentation.

Assistant IT Manager at Kundan Cars Pvt. Ltd. (2025-07-17 – Present)

Assistant IT Manager at Kundan Spaces (2024-06-06 – 2025-07-15)

• Troubleshooting: Diagnosing and resolving hardware, software, and network issues.
• Installation and Configuration: Setting up and configuring new hardware, software, and operating systems.
• Network and Connectivity: Troubleshoot basic LAN/WAN issues, Wi-Fi connectivity problems, Coordinate with the network team for advanced troubleshooting and resolution
• Hardware Repairs: Performing basic hardware repairs and replacements.
• Monitoring and Troubleshooting: Continuously monitoring network performance, identifying and resolving connectivity issues, and ensuring optimal network uptime and availability.
• End-User Support: Providing technical assistance and guidance to users on various IT-related matters.
• System Maintenance: Performing regular system updates, patching, and maintenance to ensure optimal performance and security.
• Remote Support: Utilizing remote access tools to troubleshoot and resolve issues for users who are not physically present.
• Documentation: Maintaining records of support requests, solutions, and system configurations.
• Training: Providing basic training to users on how to use hardware and software effectively.
• Escalation: Identifying and escalating complex or unresolved issues to specialized teams or vendors.
• Hardware and Software Management: Managing software licenses, tracking hardware inventory, and participating in hardware/software reviews.
• Security: Implementing and maintaining security measures for desktop computers and data.
• Communication: Effectively communicating technical information to both technical and non-technical users.
• Problem Solving: Demonstrating strong problem-solving skills and the ability to think critically to resolve issues.
• Staying Current: Keeping up-to-date with the latest technologies and trends in the desktop support field.

Assistant IT Manager at Ishanya Motors LLP (2022-03-17 – 2024-06-02)

Network Technical Support at Proline Datatech Services Pvt.Ltd. (2019-11-20 – 2022-03-16)

Assistant Manager at Reliance Jio (2018-12-14 – 2019-10-30)

Network Technical Support at Proline Datatech Services Pvt.Ltd. (2015-09-17 – 2018-12-12)

Computer System Engineer at Late Narayandas Bhavandas Chhabada Engg. & Tech. (2010-06-18 – 2015-09-16)

Computer Hardware & Network Engineer at Genesis Suppliers (2007-05-01 – 2008-06-30)

Bachelor of Arts – Chh.Shivaji College Satara (2006-04)

HSC – Chh.Shivaji College Satara (2003-02)

SSC – Sahyadri Madhyamik Vidyalaya (2001-03)