Senior Analyst I – Cloud Engineering at DXC TECHNOLOGIES (2022-06 – Present)
Managing over 100 AWS accounts within the Cloud Operations and Engineering team using AWS EC2, EBS, S3, VPC, CloudWatch, Lambda, CloudTrail, and AWS Backup.
- Implemented Infrastructure as Code (IaC) using Terraform and CloudFormation for enterprise-standard infrastructure deployment.
- Hands-on expertise in cost optimization, Reports and system automation through custom Python scripts (e.g., Volume cleanup, EC2 scheduling, ACM certificate checks, AWS Resource Inventory).
- Engaging with clients and business stakeholders to gather requirements, troubleshoot issues, and implement scalable cloud solutions, primarily within AWS.
- Developed Python automation scripts for unused EBS volume cleanup, saving 25% in storage costs.
- Coordinating with client stakeholders and internal teams to complete operational readiness reviews (ORR) for new onboarding accounts Driving improvements in service architecture by identifying gaps and implementing enhancements, particularly using AWS IAM for user and role management.
- Reduced operational costs by 30% through the development of EC2 instance scheduling scripts.
- Ensure 99.9% cloud resource readiness by conducting disaster recovery testing using AWS Backup.
- Administer endpoint security via CrowdStrike and cloud governance via CloudCheckr.
- Lead Operation Excellence initiatives and coordinate cross-functional teams for account onboarding.
- Performing Disaster Recovery (DR) testing, leveraging AWS Backup and ensuring the Readiness of cloud resources. Troubleshooting routing and connectivity issues, analyzing AWS VPC flow logs and CloudWatch log streams, and validating network configurations.
Senior Cloud Engineer at L&T INDIA (2022-01 – 2022-06)
Provided AWS cloud operations support and implemented infrastructure optimization projects. Managed single-account AWS environments with a primary focus on automation and cost-efficiency.
Assistant Consultant – AWS Cloud Operations at TATA CONSULTANCY SERVICES (2015-09 – 2021-12)
- Improved team productivity by 40% by leading AWS Cloud Services training for new members.
- Reduced manual effort by 60% through the creation of automated server maintenance scripts.
- Decreased infrastructure costs by 20% by optimizing resource utilization.
- Maintained 99.5% system availability through proactive incident management and rapid issue resolution.
- Developed Python scripts for snapshot management, volume cleanup, and EC2 scheduling.
- Optimized AWS VPC configurations and resolved complex network peering issues.
Senior VoIP Engineer at ACCENTURE (2013-09 – 2015-09)
- Provided L2 support for Cisco Call Manager and Unity clusters for the enterprise environment.
- Troubleshoot call flow issues using Cisco CDR tools and dial number analyzer.
VoIP Engineer at WIPRO TECHNOLOGY (2012-01 – 2013-09)
- Configured and troubleshot Cisco IP phones on Call Manager versions 7 and 8.5.
