Project Engineer - Arizon Digital - Chennai, India
(2025-06)
- Provided solution expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Working in Project boards like Click Up, Jira
- Reduced project timelines with proactive planning and close monitoring of progress.
- Identified technical risks within managed projects.
- Developed detailed project plans to ensure timely completion and deliverables were met.
- Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.
People Manager - Customer Service - Danfoss Industries Private Limited
(2023-02 - 2024-06)
- Enhanced team productivity by implementing efficient workflow processes and time management strategies.
- Reduced employee turnover rate by addressing concerns promptly and proactively engaging in conflict resolution efforts.
- Managed budget allocations wisely while also seeking cost-saving measures without sacrificing quality or team satisfaction levels.
- Conducted comprehensive performance reviews to identify areas of improvement and provide constructive feedback.
Supervisor- Customer Service - Danfoss Industries Private Limited
(2022-05 - 2023-01)
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Associate - Customer Service - Danfoss Industries Private Limited
(2016-03 - 2022-01)
- Providing first line support to customer on Sales Cycle (Pre, During and After Sales) queries received through Phone, Email and Web
- Understanding customer requirements, capturing the details, informing right internal stakeholders, follow-up and providing resolution
- Maintaining daily team operations and escalations, PPT presentations and working on daily reports
- Troubleshooting first level issues on Drives to customer over call
- Performing roles of Service coordinator in arranging Service Engineer on site for Drives.
