Saney Thakur
Service Engineer
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About
Experienced Technical Service Engineer with 2 years of experience in providing technical support and troubleshooting services. Proven track record of delivering results in time- sensitive environments.
Experience
WORK EXPERIENCE
Service Engineer
Mag solvics pvt Ltd
06/2023 - Present, Responsibility/ role
Successfully worked onsite to install, and troubleshooting hardware and software for a variety of clients.
Developed and implemented standard operating procedures to improve customer service and user experience. Assisted in the development .
Identified and resolved technical issues utilizing problem solving and critical thinking skills.
Developed customer training programs to ensure customers understand how to use products.
Collaborated with other service engineers to design, develop, a deploy new software and hardware produ
Education
B. Tech
Poornima college of engineering
08/2019 - 06/2023, Courses
Electrical engineering
12th Board
Govt Higher Secondary School kilhotran
