Saney Thakur

06/2023 - Present, Responsibility/ role

Successfully worked onsite to install, and troubleshooting hardware and software for a variety of clients.

Developed and implemented standard operating procedures to improve customer service and user experience. Assisted in the development .

Identified and resolved technical issues utilizing problem solving and critical thinking skills.

Developed customer training programs to ensure customers understand how to use products.

Collaborated with other service engineers to design, develop, a deploy new software and hardware produ

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