Sangamitra Lingaraj

Totally I have 1.5 years of professional experience, during which I have developed strong skills in my role and contributed effectively to team and project goals. My experience has helped me build a solid foundation in practical problem-solving, collaboration, and delivering consistent results.

Process Executive - MMC Infotech Services Pvt.Ltd

• Conducted CDD reviews aligned with KYC and regulatory standards, covering onboarding, periodic, and trigger-event assessments.
• Verified customer identities, ensured documentation accuracy, and maintained complete audit-ready records.
• Collaborated with clients and relationship managers to gather required information and resolve discrepancies.
• Supported quality checks to ensure compliance and contributed to enhancing review accuracy.
• Identified process gaps and recommended workflow improvements to strengthen operational efficiency.
• Coordinated case allocations and ensured timely completion of reviews within defined SLAs and accuracy targets.
• Trained and guided new team members on CDD procedures, documentation standards, and system usage.
• Contributed to continuous process-improvement initiatives to streamline CDD operations and reduce turnaround time.

SSLC - SRI VENUGOPAL VIDYALAYA MATRICULATION HIGHER SECONDARY SCHOOL, Chennai (2018-01 - 2019-01)

HSL - SRI VENUGOPAL VIDYALAYA MATRICULATION HIGHER SECONDARY SCHOOL, Chennai (2020-01 - 2021-01)

B.VOC - Banking & Financial services and Insurance - STELLA MARIS COLLEGE (AUTONOMOUS), Chennai (2021-01 - 2024-01)