Analyst II at Intercontinental Exchange (ICE) (2023-03 – Present)
Software Asset Management and License Management
- Responsible for Reviewing and creating Software models, adding Counter and Mapping for recording Software usage and compliance.
- Maintaining Software entitlement data for Compliance, Renewal and License Harvesting purpose.
- Creating ticket and requisitions for Procurement team for software license purchase.
- Renewing Software licenses.
- Coordinating with other departments when needed for Software license renewal/Purchase.
- Procuring software license as per user's requirement.
- Generate installation reports from Altiris and ServiceNow, comparing installation reports with active employees list and removing Softwares from Inactive users machine for license Harvesting and cost saving.
- Responsible for reviewing and working with Information Security Team for Banning the harmful and risky softwares from ICE.
- Submitting tickets for IT support and Information Security Teams for removal of harmful and risky softwares from user's machine.
- Educate Users about the harmful and risky Banned software, try to understand their requirement and help users to get alternative software.
- Revoking of licenses for inactive employees and updating data in the portals.
- Requesting quotes from vendors.
Consultant at Capgemini Technology Services India Limited (2019-02 – 2023-03)
Software Asset Management, Service Asset and Configuration Management
- Engaging in meetings and calls with clients in order to find the license information of application.
- Responsible for each and every licensed or licensable software used in connection to the delivery of the services, a relative license is purchased.
- Identify, control, record, report, audit and verify software assets.
- Provide License Management reports including: Software asset entitlement data, Software License Compliance, Contracts data related to software assets (Support, Maintenance, Subscription e.g.)
- Delivering monthly Software license reports.
- Managing the repository for purchase orders (PO's) and contracts as received from client.
- Managing purchased Software licenses.
- Highlight the variances.
- Monthly Software ordering.
- Ensuring all new CI's are added to the database.
- Entering and reporting (Status) modifications to CI's resulting from their activities.
- Comparing CMDB extract with data provided by client.
- Reporting any deviation detected in the IT infrastructure from the status and/or composition as registered in the CMDB.
- Coordinating configuration management issues with the other departments when needed.
- Identifying improvement opportunities within the department.
- Reviewing and maintaining CMDB to monitor and manage all the devices and assets.
- Ensuring that the CMDB is highly accurate, regularly updated, and available to associated processes in the order for it to be useful.
- Establishing and maintaining documentation of procedures, processes, and reports concerning assets and configuration management.
- Participate in the reconciliation of CMDB data.
- Support CM Manager in responding to project queries and requests.
- Preparing monthly capacity report.
- Notify responsible towers about highly utilized devices.
- Raise ticket for all highly utilized devices and assign it to responsible towers.
- Train others on Software Asset Management and Service Asset and Configuration Management.
Senior Process Executive at Cognizant Technology Solutions (2015-11 – 2019-01)
Software Asset Management, License Management, and Software Compliance
- Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
- Understanding the various licensing options available for the different software products used in the organization.
- Identify savings opportunities for renewals, software licensing, and services.
- Eliminating unnecessary purchases by license Harvesting – unused software licenses assigned to other users who have requested them.
- Engaging in meetings and calls with internal users to find the license information of application.
- Reviewing vendor contracts to understand about software license metric and other agreements for software deployment in the Bank for effective license position as on date.
- Educate Users about Software Asset Management and advise them on licensing policies.
- Responsible for managing JetBrains - Resharper&PyCharm, Axure, Eviews, Tableau, Aqua Data, RStudio, Think Cell, Matlab requests, and license transfers.
- Proactively follow up and monitor progress of all outstanding issues until completion, and continually relay the status to the requestor.
- Responsible for Reviewing and approving all bulk software purchase and renewal requests.
- Provide guidance and training to software requestors on the software approval process.
- Run the Bank Tasks: Software License Fulfillment, License Key Management, Vendor Portal Management, Software Consultation Service, Software License Optimization.
