Sangram Dalai

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Asst. Manager - Reliance Retail Ltd - Bhubaneswar

(2025-06)

Delivering The GMV & P&L Target for Bhubaneswar.

• Develop and manage JIO MART KIRANA distribution through the partner's to delivery the customer KPI's.
• Set The Target for the team & help them execute the steps on ground to deliver the same.
• Build the market intelligence and feedback mechanism to improve performance in market.
• Developing JIO MART KIRANA (JMK) Core Business & Delivering marketplace KPI's outlet Onboarding, First Order Rate (FOR), Average Order Value (AOB), and Gross Mercantile Value (GMV) and Margin etc.

Sales Officer - SOLVEZY

(2023-07 - 2024-09)

• Customer Retention: Onboarding Multi Category Merchants on SOLV Platform.
• Maintaining a Healthy Relationship with New And exiting Merchants.
• Market visit On A regular Basis 20 plus outlets/ merchants, For UTM, Return issues Solving, etc
• For Order Placement, new merchants Addition and Old merchant activation.

Sales Officer - Reliance Retail Ltd

(2021-01 - 2023-04)

Build and maintain strong, long-term relationships with existing and potential clients to ensure customer satisfaction and loyalty.

• Daily 20 Plus Buyers Visit for MAU and Return Issue solving.
• New Buyer activation and Old Buyer issue solving.
• Cash Collection from Buyer's.
• Daily Order Punch From Active and inactive Buyers.

Team Lead - Uddan

(2018-08 - 2020-02)

• Introduced A new mode of Business Through Online B2B to a large Number Of Small scale entrepreneurs.
• Started a new category and boomed To top team within 6 month.
• Develop and implement operational strategies to achieve departmental and organizational goals.
• Conduct regular performance reviews and identify opportunities for development and training.

Crew Leader - Appco India Pvt. Ltd. - HYDERABAD

(2015-08 - 2018-09)

ICICI CREDIT CARD Direct Sales at HYDERABAD.

• Managed A Team of 7 People, Resulting in a 33% Growth In Productivity.
• Developed Strong Communication Skills, Presenting Clients And stakeholders.
• Daily Field Visit with team members, on field Training and development.

B. COM - UTKAL UNIVERSITY (2014)

MBA - Swami Vivekananda Subharti University (2020)