Sania Sharma

Oracle Middleware and WebLogic Administrator with 7 years of experience supporting production Oracle Fusion Middleware environments, including WebLogic 12c, SOA Suite, OSB and OHS. Experienced in installation, configuration, Java application deployment, CPU patching, performance troubleshooting, high-availability operations and 24x7 production support. Skilled in incident and change management, observability, log analysis and cross-functional issue resolution.

Cloud Technical Analyst at Oracle Corporation (2022-06 – Present)

• Supported more than 20 retail customer environments as part of a 22-member operations team, providing production support for Oracle Middleware applications and associated infrastructure.
• Planned and executed application upgrades and Oracle Critical Patch Updates (CPUs) in line with customer requirements and security standards.
• Deployed Java applications across development, staging and production environments; coordinated planned and unplanned outage activities with development and operations teams.
• Diagnosed WebLogic performance and stability incidents using thread and heap dumps, managed-server JVM tuning, OHS access/error logs and application log analysis.
• Monitored application health and service alerts through ThousandEyes, RCOP, Kibana and PV Viewer; investigated issues and managed customer service requests within SLA.
• Supported Docker service restarts and GitLab CI/CD workflows; performed Kubernetes pod restart and scaling activities under established procedures.
• Completed operational requests including IDM account support, GoldenGate status and lag checks, whitelisting, controlled data fixes and SQL DML/DDL activities.

DevOps Engineer I at NCR Corporation (2019-07 – 2022-05)

• Installed and configured Oracle Fusion Middleware 12c, including WebLogic Server, SOA Suite and ICS, for highly available environments using F5 load balancing.
• Supported production Oracle Middleware applications across development, test, QA and production environments, including deployments and configuration changes for SOA and OSB.
• Troubleshot WebLogic incidents through server and application log analysis, managed customer-raised incidents, and supported controlled changes through ServiceNow.
• Supported business-process integration deployments using Oracle Integration Cloud and Informatica, and monitored live applications through AppDynamics.

Master of Computer Applications (MCA) – Guru Nanak Dev University (2016 – 2019)

Bachelor of Computer Applications (BCA) – Hindu College, Amritsar (2012 – 2015)