Sanjana Yadav

Results-oriented Supply Chain Consultant and Operations Leader with 4+ years of experience in logistics operations, vendor management, and warehouse optimization across multi-client environments. Proven ability to lead large teams, improve SLA performance, and implement process enhancements that reduce costs and boost efficiency. Skilled in SAP, Power BI, and WMS platforms, leveraging data analytics to drive informed business decisions and end-to-end supply chain excellence.

Team Lead – Supply Chain Operations - Flipkart Pvt Ltd

(2026-04)

Senior Executive – Supply Chain Operations - Flipkart Pvt Ltd

(2023-10 - 2026-03)

• Overseeing end-to-end operations for both B2B and B2C departments, managing order processing and client fulfillment.
• Handling 10+ client accounts across different WMS platforms, ensuring accurate integration and process efficiency.
• Processed over 0.9 million B2B shipments in previous month and managed all B2C customer orders with zero SLA breaches also ensuring smooth flow of 18,000+ SKUs.
• Serve as the first point of contact for client onboarding, escalation management, and implementation of new WMS changes.
• Lead and mentor a team of 100 associates to drive productivity, accuracy, and service excellence across operations.
• Identified and resolved operational bottlenecks through data analysis, improving order dispatch rate by 70% within three months.
• Partner with cross-functional teams to streamline processes and improve client satisfaction through proactive issue resolution.

Senior Executive – OUTBOUND & Logistics - TATA Croma

(2022-09 - 2023-10)

• Maintained Power BI dashboards and SAP-based reports to track KPIs, ensuring system accuracy and visibility across functions.
• Oversaw outbound order management, ensuring timely dispatch and accuracy across all client shipments.
• Handled transportation billing, reconciliation, and vendor coordination to maintain cost efficiency and SLA compliance.
• Collaborated with warehouse and logistics teams to streamline outbound workflows and improve turnaround time.

Hub Incharge - Flipkart Pvt Ltd

(2021 - 2022)

• Directed daily warehouse operations, handling multiple client portfolios with 100% SLA adherence.
• Conducted root cause analyses (RCA) to resolve client issues, implementing long-term corrective actions for process efficiency.
• Trained and supervised warehouse staff, increasing operational accuracy and throughput through standardized procedures.

Master of Business Administration - MBA (2021)

Bachelor of Business Administration - BBA (2018)

12th Grade (2015)

10th Grade (2013)