Sanjay Gosavi

More than 10Years of Rich Experience in General Administrations operation, process management, marketing, recover and client relationship management with an ability of effectively contribute to the organization goals while working independently with little direct supervision. Expertise at providing quality customers service & resolving customer queries & Complaints, targeting customer care, satisfaction & retentions consistent performer with strong track record of exceeding performing benchmarks. Ability to manage the crisis communications effectively, analysing problem and opportunities, liaise with management client strong coordination & liaise skill with the efficiently in creating collaborative relationship.

Processing valuable insights, managerial & administrative abilities ,keen analysis & team approach to implement best practices & processes used, adept at working at high pressure environment with strict deadlines & multiple deliverables.

General Administration - SHREE KRISHNA MARKETING COMPANY

(2016-01)

• Responsible for managing alone with the daily administrations duties of the office for smooth operation.
• Looking after staff, preparing work schedules, delegating duties & ensuring that work is complete with in time frame.
• Liaison with the administration of the different department successful completion of the task.
• Must have strategies analysis & tactical abilities excellent customer service skill must have excellent communications & internal skills & influence & negotiation skills , arranging inventories as required, experience in managing value multiple outlets & quality operation business.
• Managed client relation and gain customer satisfaction by providing quality service & adhered to service quality norms maintained update customer database for the case of management
• Overall responsibility of activities relating to contract forms & changing of address record & service discontinuance order using computers.
• Handled duties related to finance institute(banks) including searching for new bank business development.

SALES MANAGER - METRO MUMBAI INFRADEVELOPER PVT. LTD. - METRO MUMBAI

(2012-08 - 2015-12)

• Handling others responsibility as assigned time to time
• Organized & disciplined team player with the ability to excel in independent position requiring minimal supervision, the ability to simultaneously handle multiple task & skill in the area of strategic planning, market analysis. identifying decision making problem solving effective presentation.
• Bringing in new scheme that would attach new retailers
• Maintained various process metrics & strictly adhered to the compliance procedures at all times

ASSISTANT OFFER - COMET GENERAL TRADERS

(2006-07 - 2012-07)

• performed administrative function like maintaining information invoice file worked order insurance files processing paper worked obtaining information for all relevant sources & implementing measures for enhancing operational efficiency & resource optimization.
• Liaison with supervisors, peers or subordinates & distributed information among supervisors, co-work & subordinates via various channels such as telephone, email or in personal for smooth administrative operations
• Developed & maintained relationships with key account & decision makers for long term business goals.
• Determined goal & prioritized them accordingly for the earliest completion of the goal identified areas for the improving & enhance customer service initiatives through implementation of feedback received from them

B.com - Bombay University