Business Support Analyst
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Business Support Analyst with experience in order processing, billing support, customer relationship management, and operational analysis. Skilled in data handling, process improvement, customer service, and problem-solving with a strong focus on efficiency and communication.
Astrology Consultant / Trainee - Academy of Vedic Vidya
(2026-01 - 2026-04)
Provided astrological consultations based on Vedic principles and analyzed birth charts for career and life guidance.
Accounts Receivable (Contractual) - Galaxy of Homes
(2025-12 - 2026-01)
Managed invoice generation, payment tracking, and reconciliation processes.
Business Support Analyst - British Telecommunications, Kolkata - Kolkata
(2020-10 - 2025-06)
Handled order processing, billing support, and customer queries while improving operational efficiency through analysis.
Customer Service Executive - Wipro, Kolkata - Kolkata
(2020-01 - 2020-09)
Resolved customer inquiries and improved customer satisfaction through prompt support and issue resolution.
Bachelor of Arts - English - Sikkim Alpine University (2024)
PG Certificate - Hospitality, Travel Management & Aviation - Frankfinn Institute (2019)
