Dark Store Manager at Flipkart Minutes (Present)
As a dark store manager I have to be responsible for overseeing the daily operations of a dark store, which is a retail store that operates solely for online order fulfillment.
- Manage a team of store associates and ensure efficient order picking and packing.
- Optimize store layouts for speedy order fulfillment.
- Monitor inventory levels and manage stock replenishment.
- Ensure accurate order processing and timely dispatch.
- Maintain store cleanliness and hygiene
- Analyze sales data and optimize product placement.
- Implement process improvements to increase efficiency.
Store Manager at Reliance Smart Point Dibrugarh (2023-03 – 2025-01)
As a Store Manager I have to ensure Smooth operations and adherence to all standard operating procedures of the company in the Store. Handling and Managing a Team of professional associates to Deliver Services to customers. Managing JIO Mart Grocery Quick Commerce Deliveries
- Execute retail operations in the store and ensure adherence to all standard operating procedures of the company
- Lead, mentor and motivate a team of associates to deliver reliable services to customers, other colleagues
- Manage and execute product promotion. Exceed sales and customer satisfaction objectives.
- Manage Dump & Shrink in the store.
- Managing Jio Mart Quick Commerce Grocery Deliveries within SLA.
Senior Executive Inbound & Returns at Reliance Smarthub FC Dibrugarh (2022-02 – 2023-02)
As a Senior Executive of Inbound & return operations I have to look after all inbound and Return activities at our FC
- Scheduling various vendor appointments on daily basis.
- While vendors are reported at our FC with taking prior appointment Checking vendor invoices and PO.
- Unloading vendor vehicles within inbound SOP timing including short and damage check.
- Create ASN, generate Scroll and Trip for every vendors invoices or purchase order.
- After unloading done doing GRN of every invoices and doing DMS for vendor payments within time limit.
- Preparing MRN for Damage materials.
- Handling returns which were coming from SDPs with proper short and damage check.
- Preparing SDP debit note in basis of returns short and damage.
Hub In charge at Etash Deliveries Solutions Limited (Flipkart) (2021-11 – 2022-02)
As an Hub Incharge I have to look after and handle entire hub operation
- Processing in bound and out bounds.
- Ensuring Warehouse order management and inventory management.
- Handling the team executive and large task force.
- Controls inventory levels by conducting physical counts.
- Reconciling with data storage system.
- Define high level of safety and quality standards.
- Team Management
- Responsibility for the operational performance of In-house teams
- Hire, coach, Groom, and provide training to personnel to maintain high customer service standards
- Perform RCA and also highlight failures for necessary corrective and preventive actions
SCM Assistant at Quess Crop (Client-Relience Jio Infocomm Ltd) (2017-11 – 2021-11)
As an SCM assistant of JIO Center Dibrugarh, Look After for all forward and reverse movement of Materials from Jio Centre to channel partners under Dibrugarh District and support sales Team for JC productivity.
- Day to day operation activity to maintain inbound and outbound stock.
- Day to day order monitoring and execution of order and delivered with ion SLA of various channel partner.
- Handling of Customer acquisition Form (CAF) and send to muster HUB with proper guideline.
- Support the sales team for planning and distribution of various product in market to achieve the monthly and yearly target.
- Managing vendor for critical delivery.
- Staging of various material like spare part, Handset, Jio Phone etc. with proper Bin allocation for smooth operation handling
- Monthly Stock audit of Jio Center and Jio Points.
- Preparing MIS for sales team
Supervisor Logistics at Esskay Logistics franchise of Myntra Logistics (2015-08 – 2017-11)
Monitor and follow-up of delivery done by the Distribution centers of Sivasagar, Dibrugarh&Tinsukia District.
- Monitor the day to day delivery of orders through our Business associates.
- Resolve various complains of Customer
- Visit branches to identify the issue of non-delivery of shipments.
- Trained Branches for smooth operation.
- Preparing delivery reports
- Preparing MIS
Smart Class Coordinator at Educomp solutions Ltd (2010-07 – 2015-05)
As a Smart Class Coordinator I have to give training to the teachers regarding Smart Class modules and solving hardware and software issues of our Smart Class enabled schools of NE & Assam region.
- To monitor weather teachers are smoothly able to use the Smart Class in their respective schools.
- Tracking and monitoring issues of Smart Class enabled schools.
- Coordinate with schools weather their hardware and software related issues are solved within time period.
- Preparing daily usage reports of smart Class and send it to HO.
