Sanju David

Results-driven Data Analyst with 10+ years of experience in statistical analysis, data modeling, financial analysis, and business intelligence. Proven expertise in transforming complex datasets into actionable insights using Tableau, SQL, Python, and Jaspersoft. Skilled in trend forecasting, data visualization, process optimization, and cross-functional collaboration.

Strong background in project coordination, SLA management, and delivering data-driven solutions that improve operational efficiency and business outcomes. Seeking to leverage analytical expertise and technical proficiency in a dynamic data analyst or financial analyst role.

Sr. Data Analyst - Solventum (formerly 3M Healthcare Business Group) - Bangalore, India

(2016-01)

• Analyzed 11+ datasets using Tableau dashboards to identify trends, establish performance metrics, and link business policies to operational results, driving data-driven decision-making across departments
• Developed ADOP Reporting macros and expanded expertise in Fluency Assistant (Async Scribing), Haiku/Canto, Fluency Voice Assistant, and Jaspersoft analytics to automate reporting processes and improve efficiency
• Managed Service Desk Jira requests, created Dev JIRAs, and coordinated with customers and developers for requirements gathering and project completion, handling majority of Service Desk tickets
• Built optimization models for portfolio positions to drive lead generation and business growth initiatives
• Conducted statistical analysis and financial modeling to support business strategy and forecasting
• Reviewed performance benchmarks and established key metrics to monitor operational improvements and ensure alignment with business objectives

Project Coordinator - MModal Global Services Pvt. Ltd. - Bangalore, India

(2014-01 - 2016-12)

• Managed incident and service requests, invoicing, and task assignments in BMC Remedy for multiple platforms including X Secure, Cornerstone, Clarity, and Fluency suite applications
• Prepared Implementation Update Reports, managed travel/expense tracking, processed signed quotes and purchase orders, coordinated fee waivers, and forecasted project hours
• Tracked project progress in Remedy and Workfront, ensuring on-time delivery and budget compliance
• Monitored team attendance, daily service requests, and closures including bridge call coordination
• Gathered and analyzed raw data, upgraded records for new business initiatives and work requests
• Investigated operational issues, prepared detailed reports, and implemented corrective actions to improve service delivery and client satisfaction

Team Leader - Cubed Solutions Pvt. Ltd. - Bangalore, India

(2012-01 - 2014-12)

• Led and managed daily operations for 20 staff members across 3 locations, driving operational efficiencies and elevating customer service levels
• Ensured continuous SLA compliance through effective workload organization, task allocation, and performance management
• Prepared analytical reports for SBU head, identifying improvement areas and implementing process enhancements
• Spearheaded recruitment and interview processes, overhauled training programs, and achieved 100% SLA compliance while boosting employee retention
• Developed leadership talent through mentoring and performance coaching initiatives

HR Executive - Klaus IT Solutions Private Limited - Bangalore, India

(2011-01 - 2012-12)

• Conducted background verifications for USA employees using Vigilant Employment Screening, Form Fox, Sterling Talent, and HireRight platforms
• Utilized NASSCOM and National Skills Registry (NSR) for professional fact verification, ensuring identity security and regulatory compliance
• Maintained accurate employee records and documentation in compliance with industry standards

Operational Executive - HDFC Home Loan - Bangalore, India

(2010-01 - 2011-12)

• Handled operational tasks in home loan processing including documentation, verification, and customer coordination
• Supported financial operations and maintained accurate records for loan applications and disbursements

Bachelor of Commerce - Sikkim University (2009-06)