Senior Associate Consultant - Infosys
(2025-04)
Cloud Security Engineer
- PKI Engineer that involves complete operational activities of PKI
- Cloud Security activities related to IAM roles and Permission restricting based on security practice
- Taking Care of Azure Service Principals and AWS Access Key rotations
- Security Violation tracking and assisting the application team for the fix
- Preparing SOP related to key rotations and vulnerability tracking
- Supporting on incidents and requests in JIRA and SNOW
- Preparing Weekly and Monthly reports and will be updating the clients on regular basics
Programmer Analyst - Cognizant Technologies
(2023-08 - 2025-04)
Financial Project - PKI Engineer
- Working as a PKI Engineer that involves complete operational activities of PKI
- Provide support on installing the SSL certificates and generating CSR
- Issuing and managing of internal SSL certificates through Hydrant ID
- Issuing and managing of Client & Encryption certificates through Hydrant ID
- Managing external certificates through DigiCert Cert Central
- Domain management for issuing external SSL certificates
- Working on incidents, alerts, service request received in SNOW ticketing tool
- Providing Installation Support for the certificates using Open SSL and Keytool
- Creating and working on jira stories and presenting the status of my stories each week to the client as a regular practice
- Sending Weekly and Monthly reports
- Worked on CA Migration and performed use case testing post migration
- Active team member on APPVIEWX Implementation
- Also additionally, working in Data Privacy Protection for tracking the vulnerability across the Network
- Tracking the application team to get a fix done for the vulnerability
- Knowledge on symmetric/asymmetric cryptography, secure hash, digital signatures
- Proactively communicate relevant technical information to stakeholders
- Create knowledge articles on SSL Certificates
PKI Engineer - FORAY SOFTWARE
(2022-07 - 2023-08)
FMCG Project - Operational Experience
- Working as a PKI Engineer that involves complete operational activities of PKI
- Provide support on installing SSL certificates in windows IIS
- Provide support on installing the SSL certificates and generating CSR
- Issuing and managing of both internal and external SSL certificates through Venafi
- Issuing and managing external certificates (Entrust) through Venafi
- Domain management for issuing external SSL certificates
- Provisioning of SSL certificates in AWS, JAVA JKS & Windows Capi through Venafi
- Working on incidents, alerts, service request received in SNOW ticketing tool
- Identify and escalate high – severity issues
- Follow up with clients for closure of pending tickets
- Provide end to end operational support to clients
- Communicating with clients and helping them to resolve security related issues
- Prepare a weekly report on alerts, incidents and SNOW requests
- Weekly and Monthly report presentation on incident alert and requests
Technical Support Engineer (PKI) - Concentrix Technologies
(2019-04 - 2020-03)
- Troubleshooting issues with the digital certificates
- Assisting on installation of SSL certificates on Linux (Apache) and windows server (IIS)
- Maintain certificate lifecycle operations
- Generating monthly reports of certificate validity as a best practice on service
- Provide chat and call support on installing external SSL certificates on web servers
- Performing L1 Support on Internal MS PKI (Cert issuance, revocation, renewal)
- Troubleshooting internal certificate related issues on MS PKI
- Cycling CRL internally on PKI server
- Understanding and fixing issues, listed in the analyzer report of certificate
- Fixing the customer issue through web-based ticketing tool
