Senior AI Product Designer
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Senior AI designer with 10 years shipping consumer and enterprise AI-driven products at scale, including a B2C healthcare super-app with end-to-end booking flows and a vernacular-first parenting app that reached 600K+ DAU during my tenure.
Senior Product Designer - Narayana Health
(2021-10 - 2026-01)
Founding designer of the Analytical AI division. Led end-to-end design for 4 AI products spanning LLM-powered interfaces and ML-driven clinician and operator analytics, across B2B enterprise and B2C consumer, on web and mobile. Owned discovery to delivery, and partnered with ML teams to shape AI capabilities from the technical design stage.
Built the design function from zero. Managed 2 designers directly, owning their goals, reviews, and growth. Set up the UX process and principles, research and prototyping stack (Hotjar, Mixpanel, Figma, Claude, Cursor), built a central research knowledge base and design systems as the team's shared reference.
Ran hiring, cross-functional partnership with Product, Engineering, and Operations. Rolled out an AI medical scribe across 20+ hospitals, cutting clinician documentation time by more than 50%. Designed NH Care, a B2C super-app for appointments, lab bookings, and medical records, owning the end-to-end booking flow across 6+ steps.
Reduced drop-off in the appointment funnel and lifted booking completion across iOS, Android, and web. Designed an analytics platform for hospital operators that grew active use and reduced time to first insight fo
UI/UX - Healofy
(2019-03 - 2021-10)
Early design hire on a vernacular-first parenting app for Tier-2 and 3 women in India. Led end-to-end design for web and mobile, across content, community, Q&A, and the in-app shop. Owned discovery through delivery, working directly with founders, product, and engineering. Redesigned the home, Q&A, and shop experiences around how late-adopter users actually scan and navigate. Cut a 30%+ drop-off on a core journey and contributed to DAU growth that reached 600K+ average during my time.
Healofy reach #1 in the Parenting category on the Google Play Store, with a 4.8 rating and 10M+ downloads. Evolved a scattered component library into a proper design system, which lifted shipping speed, visual consistency, and handoff quality. Ran qualitative and quantitative research with low-digital-literacy users, including usability sessions in local languages. Mentored junior designers and raised the craft bar through reviews and shared patterns.
UI/UX Designer - Lenskart, Pepper Square, BigApp Studio
(2016-07 - 2019-03)
Delivered end-to-end design for D2C eyewear brand's e-commerce platform, enterprise clients including Honeywell (security systems) and consumer products, contributed to design guidelines and systems, managed client relationships, and mentored junior designers.
Diploma - Interaction Design - National Institute of Creative Communication (2013-07 - 2016-07)
Bachelor - Visual Communication (BVC) - Bharathiar University (2013-07 - 2016-07)
