Quality Assurance Engineer
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QA Engineer with 3+ years of experience, including 2+ years specializing in GenAI-powered platforms, conversational AI, LLM chatbots, and agentic AI workflows. Skilled in evaluating chatbot accuracy, context retention, hallucination detection, and RAG pipeline performance across multiple LLM providers (OpenAI, Claude, Vertex AI, Cerebras). Strong in manual testing, API testing, and defect lifecycle management, with a detail-oriented and collaborative approach to delivering high-quality AI products.
Quality Assurance Engineer – ParamNetwork India Pvt Ltd
Jan 2023 – Present, Bengaluru
Designed and executed test cases for LLM chatbots, evaluating accuracy, context retention, and response quality
Tested agentic AI workflows for execution reliability and goal completion
Validated RAG pipelines for context relevance and grounding accuracy
Performed API testing using Postman and managed defects in JIRA
Collaborated with product and engineering teams across Agile sprints
Contributed to AI evaluation frameworks and model benchmarking
Digital Engineer Trainee – Sonata Software
Sep 2022 – Jan 2023
Gained foundational experience in SDLC and software engineering practices
B.E. in Computer Science
SDMIT, Ujire (VTU)
CGPA: 8.5 | 2018 – 2022
