Sanskar Choubey

Customer-focused professional with approximately 1 year of experience as a Customer Support Associate at Reliance Milkbasket and 10 months of experience as a Partner Support Executive at Otipy. Skilled in customer query handling, complaint resolution, escalation management, communication, and customer relationship management. Dedicated to delivering excellent customer experiences and achieving high service standards.

Customer Support Associate at Reliance Milkbasket (2025-05 – Present)

• Handle customer queries and complaints related to deliveries, product quality, and service issues.
• Coordinate with internal teams for timely issue resolution.
• Maintain high customer satisfaction through effective communication.
• Resolve escalations and ensure a positive customer experience.

Partner Support Executive at Otipy (2024-07 – 2025-04)

• Managed partner and customer support operations.
• Resolved order, delivery, and service-related concerns.
• Handled escalations and maintained stakeholder communication.
• Supported operational efficiency and service excellence.

Bachelor of Arts in BA – Maharaja Chhatrasal Bundelkhand University, Sagar (2019 – 2022)