Sanskar Muneshwar

An analytical and solution-driven Computer Science & Engineering student with hands-on professional experience troubleshooting production infrastructure and databases for over 100 global corporate clients. Possesses a strong foundation in backend development, data mapping, and real-time event processing. Proven competency in Python, JavaScript, SQL, and NoSQL systems, combined with cross-functional collaboration and technical support expertise.

Seeking to drive value in Software Engineering, Data Analytics, or Full Stack Developer roles.

Customer Support Engineer at NCR ATLEOS (2024-01 – Present)

• Delivered critical technical escalation diagnostics, monitoring, and production troubleshooting support for over 100 major multinational corporate accounts.
• Analyzed enterprise runtime system logs and queried Oracle SQL databases to isolate, flag, and address application exceptions and data inconsistencies.
• Partnered closely with senior Software Engineering groups to report, test, and document complex production software bugs, accelerating debugging cycles.
• Leveraged systemic data analysis to track weekly incident patterns, presenting metrics that enabled permanent infrastructure fixes and reduced recurring tickets.
• Managed high-pressure, time-sensitive system events, ensuring optimal performance under strict SLA guidelines.

Bachelor of Engineering (B.E.) in Computer Science & Engineering – Sant Gadge Baba Amravati University (SGBAU), Amravati (2022-01 – 2026-01)

Higher Secondary Education (HSC) – N.E.S. Science College, Nanded (2020-01 – 2022-01)