Manager – Administration & Operations - Greenview Medical Centre - Bangalore, Karnataka
(2015-05)
Spearheaded 360-degree administrative and operational leadership across a large multi-specialty organisation, managing facilities, procurement, compliance, and cross-functional teams.
- Managed administrative operations across 4 floors, ensuring effective workspace planning, housekeeping, and compliance with safety and hygiene standards.
- Managed end-to-end procurement lifecycle — vendor identification, RFQ, negotiations, PO creation, GRN verification, and invoice processing for IT systems, HR systems, stationery, and facility equipment.
- Negotiated contracts with vendors and service providers achieving cost-effective, quality-assured solutions consistently.
- Managed budget planning and implemented cost control measures across procurement and facility functions, ensuring alignment with organisational financial goals.
- Drove significant cost savings through vendor renegotiations and streamlined procurement processes.
- Implemented and monitored Standard Operating Procedures (SOPs) for facility upkeep, reducing downtime and operational disruptions.
- Coordinated preventive maintenance schedules and managed Annual Maintenance Contracts (AMC) for critical assets, minimising equipment downtime and maintaining operational readiness.
- Operated and maintained Building Management Systems (BMS) covering HVAC, ventilation, lighting, power systems, fire systems, and security systems.
- Maintained 100% compliance on fire, safety, and security systems through proactive BMS management.
- Led new workspace setup and expansion projects from scratch — strategic planning, resource deployment, and execution — successfully delivering large-sized facility setups on time.
- Successfully built and operationalized large facility setups from ground up through strategic resource planning.
- Led and mentored cross-functional administrative teams; conducted daily operational briefings and tracked issue resolution to closure.
- Prepared MIS reports, operational dashboards, and management summaries for senior leadership review.
- Audited invoices, Purchase Orders (PO), Goods Receipt Notes (GRN), and Asset Tags ensuring accuracy and compliance with approved budgets before payment authorization.
- Maintained asset registers tracking procurement, tagging, deployment, and lifecycle management.
- Managed confidential internal and external communications and correspondence for senior management and stakeholders.
- Coordinated travel bookings, hotel arrangements, and logistics for management and visiting delegates.
- Organized and managed corporate events, staff meetings, and operational review sessions.
- Recipient of multiple awards and recognitions for excellence in administration and facility management.
