Santhosh P
SMAX Consultant
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About
SMAX Consultant specializing in ITSM process design, workflow automation, and solution customization. Focused on delivering efficient and user-friendly SMAX implementations that align with business goals and ITIL best practices.
Experience
Experienced SMAX Consultant with a strong background in IT Service Management (ITSM) and process automation. Skilled in implementing, configuring, and optimizing Micro Focus Service Management Automation X (SMAX) solutions to streamline service delivery and improve user experience. Passionate about leveraging automation, workflows, and integrations to enhance IT operations efficiency.
Education
Bachelor’s Degree in Electronic Communication Engineering with a strong foundation in IT Service Management and automation technologies. Certified in SMAX and experienced in OpenText SMAX implementation, configuration, and process optimization.
