Santhoshini A
MBA Graduate | CRM & HR Operations Specialist
Hire this person
Send a job offer directly to this candidate
About
MBA graduate with strong foundational knowledge in business management, marketing, and customer engagement, complemented by hands-on internship experience in customer relationship management and HR operations. Skilled in communication, data analysis, and digital tools, with the ability to contribute effectively in fast-paced professional environments. Seeking to leverage analytical and interpersonal skills to drive business growth and operational efficiency.
Experience
Customer Relationship Executive Intern at Rithik Financial Service (2022-05 – 2022-07)
- Managed customer inquiries and resolved issues to improve satisfaction levels
- Maintained accurate records using CRM systems
- Supported customer retention and engagement initiatives
- Assisted in improving service delivery through feedback analysis
HR & Marketing Intern at Arun Rega Bakery Machineries Pvt Ltd (2024-05 – 2024-07)
- Assisted in recruitment and onboarding processes
- Conducted market research on competitors and customer trends
- Created digital content for marketing and social media campaigns
- Supported HR operations and employee coordination activities
Education
Master of Business Administration in MBA – Karunya University (2023 – 2025)
Bachelor of Commerce in B.Com – Karunya University (2021 – 2023)
