Santhoshini A

MBA graduate with strong foundational knowledge in business management, marketing, and customer engagement, complemented by hands-on internship experience in customer relationship management and HR operations. Skilled in communication, data analysis, and digital tools, with the ability to contribute effectively in fast-paced professional environments. Seeking to leverage analytical and interpersonal skills to drive business growth and operational efficiency.

Customer Relationship Executive Intern at Rithik Financial Service (2022-05 – 2022-07)

• Managed customer inquiries and resolved issues to improve satisfaction levels
• Maintained accurate records using CRM systems
• Supported customer retention and engagement initiatives
• Assisted in improving service delivery through feedback analysis

HR & Marketing Intern at Arun Rega Bakery Machineries Pvt Ltd (2024-05 – 2024-07)

• Assisted in recruitment and onboarding processes
• Conducted market research on competitors and customer trends
• Created digital content for marketing and social media campaigns
• Supported HR operations and employee coordination activities

Master of Business Administration in MBA – Karunya University (2023 – 2025)

Bachelor of Commerce in B.Com – Karunya University (2021 – 2023)