Santosh Kumar
Graduate professional with over 10 years of work experience in Quick Commerce, Logistics, and Banking Services
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About
Graduate professional with over 10 years of work experience in Quick Commerce (Dark Store Operations), Logistics, and Banking Services. Strong background in managing daily store operations, handling stock/inventory, supervising delivery teams, and managing customer financial services. Certified by IIBF and IRDAI (IC38) with hands-on experience in cash handling and digital banking systems.
Experience
Back Office Operations Executive / Dark Store Shift In-Charge - ZEPTO
- Managed dark store operations, inventory, dispatch, rider schedules, and delivery tracking.
Back Office Operations / Dark Store Supervisor - BLINKIT
- Supervised warehouse inventory, shipment sorting, and stock audits.
Banking Correspondent (BC) - BARODA GLOBAL SHARED SERVICES LTD.
- Managed customer banking services, AEPS, RD/FD, loans, and government schemes.
SBI Banking Correspondent - VEDAVAAG SYSTEMS LIMITED
- Operated SBI Kiosk Banking and handled customer transactions.
Axis Bank BC - CSC (COMMON SERVICE CENTRE)
- Assisted with banking services and PMGDISHA registrations.
Banking Correspondent - FINO PAYMENTS BANK
- Managed cash transfers and account opening services.
POSP Partner - GO DIGIT INSURANCE
- Created insurance quotes and renewals.
Distributor - PayPoint India, Spice Money, Paytm Payments Bank, ItzCash
Education
Graduation - Bhupendra Narayan Mandal University (2016)
12th - Bihar School Examination Board (2012)
10th - Bihar School Examination Board (2010)
