Santosh Kumar

Graduate professional with over 10 years of work experience in Quick Commerce (Dark Store Operations), Logistics, and Banking Services. Strong background in managing daily store operations, handling stock/inventory, supervising delivery teams, and managing customer financial services. Certified by IIBF and IRDAI (IC38) with hands-on experience in cash handling and digital banking systems.

Back Office Operations Executive / Dark Store Shift In-Charge - ZEPTO

• Managed dark store operations, inventory, dispatch, rider schedules, and delivery tracking.

Back Office Operations / Dark Store Supervisor - BLINKIT

• Supervised warehouse inventory, shipment sorting, and stock audits.

Banking Correspondent (BC) - BARODA GLOBAL SHARED SERVICES LTD.

• Managed customer banking services, AEPS, RD/FD, loans, and government schemes.

SBI Banking Correspondent - VEDAVAAG SYSTEMS LIMITED

• Operated SBI Kiosk Banking and handled customer transactions.

Axis Bank BC - CSC (COMMON SERVICE CENTRE)

• Assisted with banking services and PMGDISHA registrations.

Banking Correspondent - FINO PAYMENTS BANK

• Managed cash transfers and account opening services.

POSP Partner - GO DIGIT INSURANCE

• Created insurance quotes and renewals.

Distributor - PayPoint India, Spice Money, Paytm Payments Bank, ItzCash

Graduation - Bhupendra Narayan Mandal University (2016)

12th - Bihar School Examination Board (2012)

10th - Bihar School Examination Board (2010)