Santosh Kumar Sewa

To work in an environment which encourages me to grow professionally and where I can utilize my skills appropriately and contribute to the growth of the organization.

Property Manager - ZOSTEL SHILLONG - Shillong

(2022 - 2025)

Worked as Property Manager at Zostel Shillong for 4 years.

• Handled daily operations, guest check-ins/outs, room inspections, bookings, and customer service.
• Maintained high guest satisfaction with 1400+ reviews across platforms.
• Coordinated with teams to ensure cleanliness, maintenance, and operational efficiency.
• Managed staff shifts, training, and performance.
• Handled vendor coordination, inventory, and cost control.

Property Manager - ZOSTEL GUWAHATI - Guwahati

(2026-05 - 2026-08)

3 Months

• Managed daily operations and ensured excellent guest experience.
• Handled bookings, check-ins/outs, and guest queries.
• Coordinated with team for housekeeping, maintenance, and front office.
• Ensured property standards and adherence to Zostel policies.
• Handled reports, revenue tracking, and inventory.

Sr Room Attendant - Vijay Intercontinental

GSA in Housekeeping on contract basis - Radisson Blue Oman

Housekeeping Sr Room Attendant - Udaan Hotels

Presently Working

10th Pass - Meghalya Board Of School Education

Certificate Course - Hospitality - HP Institute of Insurance Shillong