Santosh Pandhare

To seek a job in a value-driven organization that provides a creative and enterprising environment, enabling professional growth and job satisfaction in the service sector.

Collection Executive / Team Lead at Home Credit India Finance Pvt. Ltd. (2018-07 – 2023-01)

• Led a recovery team to achieve monthly and daily collection targets.
• Monitored team performance BKT-wise and ensured timely follow-up with overdue customers.
• Guided team members on recovery strategies, field visits, and customer handling.
• Ensured 100% compliance in daily team reporting including projections and achievement updates.
• Resolved escalated customer issues and negotiated repayment plans.
• Motivated team members to improve productivity and achieve high receipt counts.
• Ensured timely deposition of amounts and proper handling of receipt books.
• Maintained discipline, documentation, and accuracy in all recovery operations.
• Conducted joint field visits to support and train executives.
• Planned and executed recovery drives to achieve milestone collection targets.

Team Leader at Sahayog Multistate Credit Co-operative Society (2023-07 – Present)

B.Com – Nagpur University

HSC – Nagpur University

SSC – Nagpur University