Customer service Associate at Conneqt (quesscorp)Business Solutions Limited (2020-06 – 2021-12)
- Interacted with clients (farmers) regarding agriculture loan dues and repayment schedules
- Provided accurate due date information and resolved customer queries
- Collected payments and followed up on outstanding dues
- Maintained proper records of customer interactions and transactions
Senior Associate NPS System at K-FINTECH Technologies Private Limited (2021-12 – 2022-10)
- Provided customer support for clients related to the National Pension Scheme (NPS)
- Assisted clients with account-related queries, transactions, and service requests
- Ensured high-quality service delivery and customer satisfaction
Relationship Manager at Fintech Blue solutions pvt ltd (2024-01 – 2024-06)
- Recruited financial advisors/agents across multiple cities
- Managed and guided a team to achieve business targets
- Onboarded digital partners and provided business codes and Trained partners for business growth
- Monitored and followed up on monthly, quarterly, and yearly targets
Senior sales Manager - Defence Channel at Pramerica Life insurance (2024-12 – 2025-06)
Recruiting ex servicemen and providing code for business. Giving training to them and helping them to grow business and taking follow up for achieve business
Support & Coordination Executive (Work from Home Freelancer) at The ctc Agency
- Recruiting and Managed client coordination by communicating with customers regarding service requirements
- Understood client needs and provided clear explanations of service processes
- Coordinated with internal teams by forwarding accurate client information for further processing
- Collected, verified, and organized client documentation to maintain accuracy and compliance
- Maintained detailed records and databases, ensuring smooth workflow and quick access to information
- Followed up with clients and internal teams to ensure timely completion of services and reduce delays
- Delivered high-quality customer service, contributing to improved client satisfaction
- Supported operational efficiency by streamlining communication and coordination processes
