Sapna Rakesh

Strategic HR Leader with 24 years of diverse experience across IT, Banking, Financial Services, and Global Shared Services organizations. Proven track record of leading large-scale talent acquisition, HR operations, employee engagement, workforce planning, organizational development, and HR transformation initiatives for businesses with workforces exceeding 10,000 employees. Recognized for partnering with senior leadership to align people strategies with business objectives, build high-performance cultures, enhance employee experience, and drive organizational growth.

Demonstrated success in reducing attrition, optimizing HR service delivery, strengthening compliance, and leveraging HR analytics to support data-driven decision-making.

HR Manager – Talent Acquisition & People Operations - Hemmersbach India Pvt Ltd

(2022-08 - 2026-03)

• Led global talent acquisition initiatives across India, EMEA, APAC, and Americas, hiring more than 500 employees annually.
• Optimized Shared Services operations, reducing HR process turnaround time by 30%.
• Collaborated with global HR teams and Centres of Excellence to ensure policy compliance, governance standards, and SLA adherence.
• Designed and published HR dashboards, enabling leadership teams to make informed workforce decisions.
• Supported employee lifecycle management, engagement initiatives, and process improvements.

HR Manager - Brickwork Ratings India Pvt Ltd

(2022-02 - 2022-08)

• Managed end-to-end HR operations including payroll, employee benefits, compliance, and HRIS administration.
• Drove workforce planning and succession management initiatives.
• Developed and implemented HR policies aligned with business objectives.
• Partnered with business leaders to strengthen talent management and employee engagement.

HR Manager – Recruitment & Employee Relations - ICICI Bank Ltd

(2013-04 - 2022-02)

• Managed large-scale recruitment and employee relations programs across multiple business units.
• Reduced attrition by 15% through focused employee retention and engagement strategies.
• Acted as a trusted HR Business Partner to business leaders on workforce planning and organizational effectiveness.
• Supported organization design, succession planning, performance management, and talent development initiatives.

Senior Executive – Human Resources - Huawei Technologies India Pvt Ltd

(2004-04 - 2012-10)

• Led campus recruitment programs and strengthened graduate hiring pipelines.
• Conducted compensation benchmarking and salary review exercises.
• Supported performance management cycles and leadership development programs.
• Assisted in organizational development and employee engagement initiatives.

HR Executive - Garuda Autocraft Pvt Ltd

(2002-05 - 2004-03)

Managed recruitment, employee records, HR administration, and statutory compliance activities.

HR Executive - Integral Personnel Management Consultants

(2000-11 - 2002-04)

Supported recruitment, candidate sourcing, screening, and client relationship management activities.

MBA - Human Resource Development - Symbiosis University (2010)

Bachelor of Science - NMKRV College (1999)