Sapna Yadav

Banking professional with over 2.5 years of experience at HDFC BANK Limited Agri Sales Officer, achieving a 99% customer satisfaction rating through strong analytical and interpersonal skills. Proficient in data analysis, financial calculations, and client relationship management, dedicated to contributing to organizational success.

Agri Sales Officer - HDFC Bank

(2023-09)

• Manage agricultural client portfolios, delivering customized financial solutions to maintain high customer satisfaction.
• Perform data analysis for loan approvals and risk assessments, ensuring accuracy and compliance.

Receptionist - PB India Nidhi Limited

(2021-01 - 2023-08)

• Acted as the primary point of contact, ensuring smooth customer interactions and achieving a 99% satisfaction rate.
• Executed administrative tasks, including data entry and financial record-keeping, with precision.

M.Sc. - PG College, Tikamgarh (2023)

P.G.D.C.A. - Makhanlal Chaturvedi National University of Journalism (2021)

B.Sc. - PG College, Tikamgarh (2020)

12th - Higher Secondary School, MP Board, Bhopal (2017)

10th - High School, MP Board, Bhopal (2014)