Saranya Kalidoss

Oracle Database Administrator with 8+ years of experience in Oracle database administration and enterprise production support across banking and retail domains. Experienced in incident management, troubleshooting, root cause analysis, and maintaining database availability and stability. Skilled in resolving critical production issues and collaborating with cross-functional teams to ensure reliable database operations. Committed to continuous learning and operational excellence.

Senior Database Administrator - Wipro - Chennai

(2021-03 - 2023-12)

Banking

• Provided global production support for Oracle databases, handling incidents and service requests through ticketing systems across shifts.
• Performed shift handovers, reviewed pending tickets and ongoing issues, and ensured continuity of incident resolution across support teams.
• Investigated database performance issues, analyzed alert logs and Oracle errors, and collaborated with application and infrastructure teams to resolve incidents.
• Conducted database health checks, monitored capacity, and used Oracle Enterprise Manager (OEM) to support database stability and availability.
• Raised and managed Oracle Support Service Requests (SRs) for complex issues and suspected product bugs, working with Oracle Support engineers to identify root causes and implement recommended fixes or workarounds.
• Supported Oracle Data Guard and GoldenGate environments to maintain high availability and database replication.

Oracle Database Administrator - 3i-Infotech - Chennai

(2018-08 - 2021-02)

Retail, Banking and Financial Services

• Provided 24/7 production database support across client projects, performing health checks, monitoring alert logs, verifying RMAN backups, and responding to database alerts.
• Troubleshot database connectivity and SQL performance issues using AWR, ASH, and ADDM reports with application and client teams.
• Managed RMAN backup, restore, and recovery; performed schema and table refreshes using Oracle Data Pump (expdp/impdp) for test and development environments.
• Configured and monitored Oracle Data Guard and GoldenGate, performing switchover and failover activities during scheduled maintenance.
• Performed database migrations, upgrades, patching, and Oracle RAC setup, coordinating with OS and infrastructure teams for server preparation, storage allocation, installation, and configuration.
• Raised Oracle Support SRs for complex issues and performed OCI database setup and configuration tasks, coordinating with Oracle and OCI Support teams when required.

Oracle Database Administrator - FutureNet Technologies (Iswasu Technologies) - Chennai

(2015-10 - 2018-08)

Projects: Sundharam Medical Foundation, Medi-Infotech, Sicagen

• Supported Oracle database installation, configuration, and maintenance across production, standby, and development environments.
• Performed health checks, monitored alert logs and Data Guard log shipping, and supported switchover/failover activities and annual Business Continuity Planning (BCP) drills.
• Created and managed database schemas, users, roles, privileges, and quotas, providing database support to end users and testing teams.
• Generated and analyzed AWR reports to investigate database performance issues and supported routine database troubleshooting and maintenance.
• Scheduled database jobs using Linux cron, monitored mount-point space utilization, and prepared weekly and monthly database health and growth reports.

Career Break

(2023-12)

Maternity and Family Responsibilities

• Took a career break to focus on maternity and family responsibilities. Now prepared to resume my professional career, with a focus on refreshing Oracle DBA technical knowledge and pursuing opportunities in database administration and production support.

B.Tech. - Information Technology - Sudharsan Engineering College, Anna University (2015)

HSC - Sacred Heart Girls Higher Secondary School, Pudukkottai (2011)

SSLC - Sacred Heart Girls Higher Secondary School, Pudukkottai (2009)