Saranya Natesan

Self-motivated and reliable professional with experience in US healthcare billing, accounts receivable follow-up, denial management, insurance follow-up, productivity reporting, quality standards, and client communication. Experienced in resolving claim-related issues, meeting client turnaround times (TAT), and maintaining productivity reports.

AR Executive at NTT DATA SERVICES (2018-08 – 2020-03)

• Handled accounts receivable (AR) follow-up and denial management for US doctors and healthcare facilities.
• Performed insurance follow-up by contacting insurance providers for claim status and verifying claim denials.
• Worked on various denial types and resolved issues related to claims.
• Maintained and updated productivity reports to monitor work performance.
• Provided enrolment and credential-related support as part of project activities.
• Delivered reports within client-defined turnaround time (TAT) requirements.
• Participated in client calls and communicated new project updates to the team.
• Acquired knowledge of related project areas and followed applicable project processes.
• Understood and adhered to quality standards, project requirements, and relevant laws and regulations.

B.E. in Computer Science and Engineering – Karpagam College of Engineering (2018)

Higher Secondary – Hilton Matric Higher Secondary School (2014)

SSC – Hilton Matric Higher Secondary School (2012)